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The site you are visiting is owned and administered by the travel house ltd. Please note there may be links on this site to third parties at which point you must make yourself aware of their own privacy and security policies.
The travel house collects information for a number of reasons. We have an opt-in email alert service where we will hold your email address. This email address is only used for marketing what we believe will be useful information about air fare services - we will not rent or sell your email address to anyone else. If you are unhappy about the emails we are sending you please email - info@thetravelhouse.co.uk from the email address that is receiving the mails. If you are unable to do this then please email info@thetravelhouse.co.uk email address you wish to remove.
If you are making a booking with the travel house or one of its affiliated sites we will capture personal information about the lead passenger (name, address, telephone number and email address). In addition we will collect the name and date of birth of all of the travelling passengers. This information will be stored on our own servers to help us handle your booking, in addition your name and travelling details will be passed onto the airline or supplier we are buying the service from. It should be noted that this information may then be passed onto certain government organizations as required by law.
We collect payment details including credit card details from you as part of the booking transaction. This information is used to gain payment for services and is then removed from our servers. in some situations we will contact you to confirm these details by telephone. We will never ask for your payment details over email as this not a secure method of transport and we would ask you never to send such details in this way.
When you send personal information to us over the internet, your data is protected by secure socket layer (ssl) technology to ensure safe transmission. This information will be store on secure fileservers which are protected from the internet by industry standard firewalls. Your information will be backed up on to secondary servers and eventually tape backup. At any time, you can contact us to find out the details we hold on you - please contact.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
The travel house logs all activity on its web sites for:
System administration reasons, i.e. tracking faults with the sites.
For planning purposes - to see where people are visiting and the effectiveness of campaigns.
This tracking will store the ip address of your computer and the pages you visit on our site. We will not associate this with any personal information and this information is only used for planning and fault finding. we use this information for our own purposes and do not pass this information on to third parties (with the exception of general trend information).